shipping & delivery

What does the shipping cost me?

The shipping for all our articles is 6,90€. It is paid once per order, i.e. if you buy more than one item, you will be charged once for shipping.

In case of return shipping, we will cover the shipping costs.

We have a long term relationship with our partners in the field of shipping, delivery and packaging and can therefore offer a low priced shipping without neglecting the quality of the goods. The integrity of the products is our highest priority.

With which shipping service will my package be sent?

It depends on the size of the product.

If the size of the sheet metal is up to 1000mm x 570mm, your package will be sent by DHL.

If the size of the sheet metal is between 1000mm x 600mm and 1000mm x 800mm, we send the package with DPD.

If the size of the sheet metal is larger than 1000mm x 800mm, your package will be sent with Hermes.

In any case you will receive a tracking number with which you can track your order.

What is the delivery time?

The delivery time is between one and three working days. If we receive your payment by 14 o'clock, we will ship your order the same day, otherwise the next business day. If you pick up the product yourself, it will even be ready to be picked up the next day.

Where will my order be delivered?

Packages will of course be delivered to your home or to the address of your choice, which you leave with us when you buy.

We deliver freight forwarding goods free kerbside, i.e. the shipment is unloaded or picked up at the roadside.

If you wish to collect your goods yourself, we will send you an e-mail as soon as your sheet metal is ready for collection. It will then be ready for you at our plant in Bielefeld.

What happens if I am not at home when the delivery arrives?

This is no problem. Our delivery partner will try to leave the package with a neighbor. If this does not work, our service partner will make up to three further delivery attempts. If you already know at the time of ordering that you will not be at home, you can also have your order delivered to another address.

Which documents do I need when I pick up my product?

Please bring the printed e-mail in which you were informed that your product is ready for pickup. Alternatively, proof of identity can be provided with your ID card.